CLU is The Agent Factory — a company that builds and deploys AI agents on demand. Describe your operation or pain point and CLU designs, deploys, and runs AI agents that do the work. 85.3% cost reduction and 37x faster resolution verified in production.

What is the difference between a SmartAgent and a Skill in CLU?

A SmartAgent is an autonomous multi-step reasoning process that uses LLM reasoning, decision branching, and human-in-the-loop gates — suited for complex workflows. A Skill is a pre-defined execution pattern that runs in under 50ms with zero LLM tokens — suited for deterministic, event-triggered tasks. CLU Skills are compatible with Claude's CLAUDE.md format.

How does CLU reduce operational costs by 80%?

CLU automates end-to-end business processes with autonomous SmartAgents and Skills. Tasks that required multiple people over days — like regulatory filings, claims processing, or post-consultation coordination — are completed automatically in minutes. Human involvement is limited to decisions that genuinely require it.

What integrations does CLU support?

CLU provides 30+ production-grade connectors including Google Sheets, SAP RFC, HubSpot, Salesforce, SendGrid, WhatsApp, Slack, Shopify, MercadoLibre, BigQuery, and more. All connectors are available via the CLU API at api.clu.lat.

What industries does CLU serve?

CLU serves consulting, e-commerce, healthcare, finance, SaaS, and manufacturing/mining enterprises. Use cases include meeting summary automation, dynamic pricing, appointment coordination, regulatory filing, usage-based upsell flows, and SAP supply chain orchestration.

How does CLU handle security and credentials?

CLU includes a Vault module with AES-256 encryption for all credentials. No API key or secret is ever exposed in code, logs, or responses. Access is scoped per agent and per skill, with a full immutable audit trail of every credential access.

Health Insurance · Aug 2024 – Jan 2026 in production

Health Insurance Customer Service Automated with AI Agents: 85% Lower Cost per Interaction

How a Major Health Insurance Provider Cut Costs by 85% with AI Agent Orchestration

299,290 real interactions. 18 months in production. Not a pilot.

Deployed in production · measured, not modeled

85.3%

Cost Reduction

37×

Faster Resolution

~6×

ROI Year 1

299K

Interactions

// the agent · Martina

Autonomous AI agent deployed to handle customer inquiries end-to-end — coordinating CRM, ERP, and internal databases without human intervention.

// key results

USD 1.16 → USD 0.17 cost per interaction
20 minutes → 32 seconds median resolution
USD 296,299 accumulated savings in 18 months
8.9% negative sentiment — operationally acceptable

// CLU modules used

Agents
Connectors
Skills

Download the full case study (PDF) ▶

Method, data and month-by-month numbers.

Client identity anonymized at their request.

// CLU · the agent factory

Want this for your operation?

Describe it in your own words on the home page. CLU draws your process as an operation map, with the agents, the systems and an estimate for your volume.

Draw it for my operation ▶or book 20 min

// other case studies

Identity Verification Help Desk Automated by an AI Agent: 87% of Volume in 37 Days6,775 real cases. 37 days in production. Not a pilot.
SAP ECC and SAP BW AS-IS Discovery Automated over RFC: 4 Weeks Instead of 8 Months26 objects end-to-end in 72 minutes. Not a pilot.

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